Privacy Policy

1. Business Information

SM Auto is a premium global automotive component export brand operated under the partnership:

2. Information We Collect

To handle international requests, process customs documents, and deliver orders, we collect:

• Contact details: Name, company name, corporate email address, and phone number.
• Delivery and Compliance data: Shipping address, country, cargo port location, and customs clearance certificates where required.
• Technical inquiries: Vehicle specifications, parts compatibility parameters, OEM references, and specific drawings uploaded/provided by you.
• Automatic details: IP address, browser type, device info, and browsing history on our site captured via cookies.

3. How We Use Your Information

We process information in good faith to:

• Respond to quote requests and coordinate technical parts sourcing.
• Fulfill logistics, coordinate multi-modal cargo transit, and prepare export bills of lading.
• Improve platform search features, inventory display, and navigation.
• Ensure security, protect against fraudulent inquiries, and comply with international trade regulations.

4. Payment and Transaction Security

All international commercial transactions, wire transfers, and payments are processed via verified, secure global banking and third-party payment gateways. We do not store or have direct access to your credit card credentials, bank account numbers, or corporate wire coordinates on our public web servers.

5. Sharing of Information

We respect your business confidentiality. We do not sell, rent, or trade your details. We share your information strictly with:

• Logistics Partners: Freight forwarders, shipping lines, and air courier services to coordinate cargo delivery.
• Compliance Authorities: Customs agencies, export control boards, and government inspectors to secure legal clearances.

6. Cookies Policy

Our platform uses standard tracking cookies to preserve your browsing session, remember vehicle parts selection, and analyze overall site traffic. You can disable cookies inside your browser settings, though doing so might cause parts of our parts catalog search to function incorrectly.

7. Data Security and Retention

We use robust digital firewalls and SSL encryption protocols to protect database transmissions. We store information only as long as necessary to complete commercial transactions, satisfy tax requirements, or comply with statutory export laws.

8. Contact Us

For any privacy inquiries or to update your business details, please reach out to us: